Your Customers Are Waiting—Reach Them Instantly with SMS & Email

How many potential customers ignored your last social media post? Probably more than you’d like. But what if you could guarantee they’d see your message—and act on it?

With SMS open rates as high as 98% and 90% of text messages read within three minutes, there’s no better way to connect instantly with your audience. Paired with email marketing, which consistently delivers the highest ROI of any digital channel, you have an unstoppable combination that keeps your business top-of-mind.

At Dream Local Digital, in much of the work we’re doing with our growth and scale clients, we’re using a combination of multiple tactics – content on their site, on social media, with email, SEO, and paid advertising. We’ve found that with today’s customers, you need to present unified messages across multiple platforms, and meet them where they are. Increasingly, that’s on their phones. We are finding that a combination of these tactics, and particularly email marketing and SMS or text message marketing, drives strong results.

SMS for Immediate Action – Instant Engagement When It Matters Most  

SMS marketing is one of the most effective tools for grabbing attention and driving action—immediately. Unlike social media posts that may get lost in a sea of content or emails that can sit unread in inboxes for hours, text messages are almost always opened right away. In fact, 90% of SMS messages are read within three minutes, making it the perfect channel for time-sensitive communication.

How can you use SMS to drive results?

• Flash Sales & Limited-Time Offers – Create urgency by sending exclusive promotions with short expiration windows. Whether it’s a one-day-only discount or a last-minute deal, SMS ensures your audience sees it in time to take action.

• Appointment Reminders & Confirmations – Reduce no-shows and improve customer experience by sending automated reminders. A quick text can prevent missed meetings and help your business run more efficiently.

• Follow-Ups & Customer Engagement – Keep your brand top-of-mind with timely follow-ups after purchases, consultations, or interactions. A well-timed message can encourage repeat business, request feedback, or upsell additional products or services.

• Event Notifications & Updates – Whether you’re hosting a webinar, an in-store event, or a product launch, SMS ensures your audience stays in the know and engaged.

With an open rate as high as 98%, SMS marketing is the best way to get in front of your audience when timing is critical.

Email for Long-Term Engagement – Build Relationships & Keep Customers Coming Back  

While SMS is great for immediate action, email remains the powerhouse for long-term customer engagement and relationship-building. Unlike text messages, which need to be short and to the point, emails allow you to share more in-depth content that nurtures leads, provides value, and builds trust with your audience.

How does email drive long-term results?

• Educational Content & Thought Leadership – Position your brand as an industry expert by sharing valuable insights, how-to guides, and case studies. Helping your audience solve problems builds credibility and loyalty.

• Exclusive Promotions & Customer Rewards – Reward your subscribers with special discounts, loyalty programs, and early access to new products or services. Email is a great way to personalize offers based on customer behavior.

• Regular Updates & Brand Awareness – Keep your audience informed with company news, new product launches, and seasonal campaigns. Consistent communication keeps your business top-of-mind.

• Personalized & Automated Sequences – Set up email workflows that automatically send the right message at the right time, from welcome sequences for new subscribers to re-engagement campaigns for inactive customers.

Because email is a channel that people check regularly—often multiple times a day—it’s the perfect complement to SMS marketing.

The Cost of Waiting? Lost Customers.  

Every moment you hesitate, you’re missing opportunities to connect with potential customers.

• Your social media posts aren’t being seen – Organic reach is declining, and your message might not make it through the algorithm.

• Your sales cycles are slow – Without timely reminders and follow-ups, potential buyers may delay purchases or forget about your offers altogether.

• Missed appointments and no-shows are costing you money – A simple text reminder could prevent lost revenue.

• Your competitors are engaging customers before you do – If they’re using SMS and email marketing, they’re staying top-of-mind while you’re missing out.

The solution is simple: meet your customers where they are—on their phones and in their inboxes. By leveraging SMS for immediate action and email for long-term engagement, you create a winning strategy that drives more sales, increases customer retention, and maximizes your marketing ROI.

Dream Local Digital: Your Marketing Partner

At Dream Local Digital, we take the guesswork out of marketing. We help businesses:

• Build targeted SMS and email lists to reach the right audience

• Craft compelling messages that get opened, read, and acted upon

• Automate marketing campaigns to save time and boost revenue

• Track performance and optimize for even better results

Want to do your marketing yourself? No problem, we can make our powerful tools available to you! Start Reaching More Customers—Today

Every day you wait, you’re losing potential sales and engagement. Get started now: Sign up to leverage our powerful tool with Constant Contact today!